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Case Study: How an OEM took back their control systems

Posted by Janice Colmer on Dec 3, 2025 8:43:26 AM

Learn from PermaCool's experience of scaling custom chillers with smarter automation and remote diagnostics.

Are you dealing with the challenges that come with a third-party or outsourced controls system?

What happens when you need to troubleshoot or make a repair, but you don't have access to the controls?

PermaCool, a busy OEM in the plant extraction industry, encountered a bottleneck when its outsourced components couldn't keep pace. Read this new case study to see how they overcame the limitations they faced and were able to push the boundaries of what they could accomplish.

Plant extraction is the process of separating beneficial compounds from plant material, relying heavily on temperature control, which is even more critical for cannabis, where precise chilling determines product quality.

When PermalCool (or Perma Cool Systems, Inc.), pioneers in cannabis processing equipment, opted to outsource control systems for their chilling processes, it initially made sense for them. However, by 2020, outsourcing had become too limited, with issues such as reliability concerns, vendor dependency, complex hardware setups, and inadequate troubleshooting capabilities.

chiller-temp-monitor_600x600

It was time to search for a smarter, leaner system. Their key requirements included:

  • Ability to handle complex processes and refrigeration control
  • Simplified programming and maintenance
  • Built-in networking and remote access capabilities
  • Cost-effective scaling and flexibility to add features without hardware overhauls

Read the complete case study to hear what their research led them to, and which hardware and software combination gave them the edge.

READ CASE STUDY

Opto-Quote-Permacool

 

 

Do you have a story about your application experience that you'd like to share? Learn about the Opto 22 case study program.

 

Topics: Case studies, OEM, groov EPIC

Written by Janice Colmer

Janice has worked at Opto 22 for nearly 20 years and is part of the marketing team that strives to share new and relevant content with the automation industry. She enjoys books, camping, country music, and spending time with family and friends.
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