Latest update: Manufacturing at full capacity, fewer shipping delays, phones and live chat, expanded online training, new tools for engineering assistance, and more

As we continue to respond to changes resulting from the pandemic—changes mandated by government and changes we feel necessary to keep our employees safe—we have also retooled and streamlined customer service for you.

I’m happy to report that manufacturing is now at full capacity, and the shipping delays we experienced earlier are reduced. We are fortunate that our facility provides plenty of space for social distancing among our staff with excellent ventilation. Your orders can be safely filled and processed without delay.

Our sales and engineering teams have implemented new online strategies to help with your automation projects.

Even before the onset of COVID-19, Opto 22 had begun reconfiguring its sales operations to better serve you. With today's business world relying on remote and online capabilities, we've now adapted to provide even more flexible, integrated support. 

As an essential supplier to critical infrastructure sectors, Opto 22 is committed to providing customer service and technical support during the COVID-19 outbreak.

As the local, national, and global Coronavirus situation changes on a daily basis, we want you to have the latest news on how Opto 22 is working with our customers and staff to continue operations under COVID-19 restrictions.

With the uncertainty in the world today caused by the Coronavirus (COVID-19), it's important to know Opto 22 is still committed to being your trusted automation supplier.

As you've seen more precautionary measures unfold this week from businesses around the globe, rest assured Opto 22 is taking the necessary steps to keep normal operations going while also protecting its staff.