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Mark Engman

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COVID-19 Update on Product Availability, Support, and Services

Posted by Mark Engman on Oct 1, 2020 7:00:00 AM

Latest update: Manufacturing at full capacity, fewer shipping delays, phones and live chat, expanded online training, new tools for engineering assistance, and more

As we continue to respond to changes resulting from the pandemic—changes mandated by government and changes we feel necessary to keep our employees safe—we have also retooled and streamlined customer service for you.

I’m happy to report that manufacturing is now at full capacity, and the shipping delays we experienced earlier are reduced. We are fortunate that our facility provides plenty of space for social distancing among our staff with excellent ventilation. Your orders can be safely filled and processed without delay.

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Topics: Opto 22 product support, COVID-19 Update

COVID-19 UPDATE: Continuation of  Support and Services

Posted by Mark Engman on Mar 20, 2020 4:25:56 PM

As an essential supplier to critical infrastructure sectors, Opto 22 is committed to providing customer service and technical support during the COVID-19 outbreak.

As the local, national, and global Coronavirus situation changes on a daily basis, we want you to have the latest news on how Opto 22 is working with our customers and staff to continue operations under COVID-19 restrictions.

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Topics: Opto 22 product support, COVID-19 Update

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