Learn the different options available to you for free product support from Opto 22.

You deserve support that's as reliable and efficient as the automation solutions you implement. At Opto 22, we stand by this principle by offering you free, unlimited technical support, a token of our gratitude for your business and trust. Unlike other automation companies that charge a fee for support, we ensure that you have access to expert help in any form you need it, at no extra cost—because your success is our success. Here's how we make good on that promise.

Opto 22's Fall 2023 CODESYS Tech Talk featured an innovative solution from Costa Farms using groov RIO and the CODESYS runtime engine.

Opto faithful! Did you catch CODESYS Tech Talk Fall 2023, a unique event dedicated exclusively to CODESYS users in North America? This five-day virtual extravaganza was jam-packed with discussions on the latest innovations in control systems engineering from a number of CODESYS partners. 

The Tech Talk provided a golden opportunity for engineers like myself to dive deep into new and emerging technologies to share with CODESYS users. We highlighted a recent use case from longtime Opto 22 customer Costa Farms—a leading global horticulture company, renowned for its diverse range of high-quality plants and innovative gardening solutions.

Hey, Opto squad! Buckle up because we’re about to embark on another exhilarating tech ride, this time alongside our innovative partners at Snowflake. Remember the electrifying vibes from the Ignition Community Conference (ICC) 2023? Well, the sparks haven’t stopped flying.

Hey Opto fam! Just dropping in to share that I had an absolute blast at the Ignition Community Conference ICC 2023 in Folsom, CA. "Elevate" wasn't just a theme, it was a whole mood. The energy? Electric. The sessions? Mind-blowing. And us? Opto 22 was right in the thick of it, showcasing our game-changing products and turning heads with our Ignition-ready tech.

Everyone knows it’s all about the cloud—and the IIoT gateway is the critical component to getting all your real-world data to that cloud. And it matters. Without it, there’s no: big data, cloud computing, advanced analytics, AI, machine learning, and the list goes on… 

At Opto 22, we have a 50 year history of helping you collect and store real-world data. We know the cloud is where you want that data. So when we designed our sleek, rugged, industrial-grade I/O that lasts a lifetime, we also made them IIoT gateways.

Here at Opto 22, we keep our ear to the ground on all things automation. When we heard the industry’s demand for a versatile I/O package, we responded—thus, groov RIO was born. Since then, we’ve upped the ante with tools for onboard control (enter: Node-Red and Python) and more communication methodologies (hey there, MQTT, OPC UA, and Ignition).

And with our latest advancement, we’ve really done it: added a sophisticated real-time engine.