Latest update: Manufacturing at full capacity, fewer shipping delays, phones and live chat, expanded online training, new tools for engineering assistance, and more

As we continue to respond to changes resulting from the pandemic—changes mandated by government and changes we feel necessary to keep our employees safe—we have also retooled and streamlined customer service for you.

I’m happy to report that manufacturing is now at full capacity, and the shipping delays we experienced earlier are reduced. We are fortunate that our facility provides plenty of space for social distancing among our staff with excellent ventilation. Your orders can be safely filled and processed without delay.

OptoPartner SolisPLC shares an out-of-the-box experience and tutorial using their first groov RIO module.

You might remember SolisPLC's Vlad Romanov from an earlier OptoBlog post this year. He was looking for an industrially hardened platform for running Ignition Edge and became interested in learning more about the groov EPIC system. Opto 22 sent him a groov EPIC Learning Center (GRV-EPIC-LC) so he could take it for a test drive.

Hear about Opto 22's top takeaways from this year's virtual Ignition Community Conference.

Last week our engineering team attended ICC 2020—the annual Ignition Community Conference hosted by Inductive Automation. This event has been growing in size ever since 2013, but became a virtual event as is the norm in 2020. If you missed it, read on for some of the highlights.

Improve the performance of your edge I/O with the latest groov RIO firmware update 2.0.2.

If you're a groov RIO edge I/O user, you'll want to take advantage of this new firmware update. Firmware version 2.0.2 is available for download now.

New Microsoft® Visio Stencil libraries representing products like groov EPIC and groov RIO are now available on the Opto 22 website.

Are you drawing or creating graphics for your control system diagrams or HMIs? We'd like to help you with that. Our engineering and graphics teams have worked together to create some detailed Microsoft Visio Stencils of Opto 22 products, including new templates for groov EPIC and groov RIO.

Listen in as Opto 22's Josh Eastburn and CSIA's Lisa Richter dig into the past, present, and future of Opto 22 and our industry outlook for 2020 in this new podcast.

The Control System Integrators Association (CSIA) continues its popular podcast series, "Talking Industrial Automation", and host Lisa Richter asked our own Josh Eastburn to share his insights in a recent episode.

Please welcome Galco Industrial Electronics Inc. as a new stocking distributor of all Opto 22 product lines.

We are pleased to announce a new addition to the Opto 22 distribution channel: Galco. Based in Madison Heights, Michigan, Galco serves all of North America and is committed to providing exceptional support for all Opto 22 product sales and services.

New lessons on PAC Control just added to Opto 22's free online training program.

Now more than ever, online training and communication tools have become the key to success in today's world. With COVID-19 changing the way everyone does business, we've seen how important our OptoU lessons have become to our current customers, engineers who are new to the industry, as well as for those looking to be educated on new technology.

Get an up-to-date overview of the groov EPIC system in only two minutes with this new video.

Since its release in 2018, groov EPIC has continued to evolve, with new features that make it an even stronger choice for your IIoT and automation applications.

The annual Ignition Community Conference will be a free, virtual event this year.

Inductive Automation's annual Ignition Community Conference (ICC) provides unique opportunities to get expert tips from Ignition trainers, see real-world Ignition projects from other industries, and meet with industry leaders and subject-matter experts from around the world of industrial automation. As with most 2020 conferences, the show must go on but in a virtual format, and Opto 22 will be there too.